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Sightseer
Posts: 1
Accepted Solution

Gopro Hero5 GPS Is not working.

Hello,

I have a Gopro Hero 5 Black, the camera is not connecting with sattellites to get GPS. I updated the firmewire manually twice, no success, I appreciate if you have any another solution. 

Another comment I bought the camera on Nov17.

Thanks

Yuri Salgado

 


Accepted Solutions
GoPro
Posts: 8,325

Re: Gopro Hero5 GPS Is not working.

Hello @coyote73

 

It typically takes a few minutes for the camera to detect GPS signal, with a wide, open area away from obstructions as the ideal location. If this has been the case and the camera still did not get a signal even after manually updating its firmware, the next step is to get in touch with our Support team You can call or initiate a chat conversation with the team so they can further assist you. You can do here https://gopro.com/help/ContactUs

 

Thanks, 

Marius

View solution in original post


All Replies
GoPro
Posts: 8,325

Re: Gopro Hero5 GPS Is not working.

Hello @coyote73

 

It typically takes a few minutes for the camera to detect GPS signal, with a wide, open area away from obstructions as the ideal location. If this has been the case and the camera still did not get a signal even after manually updating its firmware, the next step is to get in touch with our Support team You can call or initiate a chat conversation with the team so they can further assist you. You can do here https://gopro.com/help/ContactUs

 

Thanks, 

Marius