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Tourist
Posts: 2

Gopro Hero4 Session blank screen

Hello,

 

I've been using a Gopro session 4 for 2 years, and I suddenly had an issue today.

Indeed, the little LCD screen doesn't stopped working, and the same thing for the beep. Thats weird because the red light works when I want to shoot and I'm able to record !

That's really annoying because I can't really adjust the settings and the gopro is in perfect condition.

 

Thanks in advance for help

GoPro
Posts: 3,924

Re: Gopro Hero4 Session blank screen

Hey @foggydive508,

 

Try running a manual update on that camera!

 

https://gopro.com/update/hero_session

 

Let us know how that goes.

 

Cheers,

Ryan

Tourist
Posts: 2

Re: Gopro Hero4 Session blank screen

Hey @ryanv12566 !

 

Yes I've made the update, the red light blinked during 1min and stopped so it worked.

But unfortunately, there is no lcd screen or beep sound.

Maybe something is broken inside, what can I do about that?

Thanks

 

 

Highlighted
GoPro
Posts: 3,924

Re: Gopro Hero4 Session blank screen

Hey @foggydive508,

 

You will want to get in touch with our Support Team directly. 

 

https://gopro.com/help/ContactUs

 

Best,

Ryan