12-27-2018 12:18 PM
About the water, I now I don't need to use a case and it supports 10m on fresh water. Before entering in the pool I checked if was Closed in the correct way.
And the Micro USB card is working perfectly. I can still watch the videos (Except for the last one recorded in the pool). And the GoPro screen has a little bit of water.
I already tried changing the USB cable, tried different charges, tried resetting. Nothing works.
12-27-2018 12:37 PM
Sorry to hear about what happened to the camera, @pascalzim. Our Support team will be able to walk you through the next steps. You may reach them by phone or chat here https://gopro.com/help/ContactUs . When you contact them, have your camera accessible as well sample pictures showing the water damage. Best regards!