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Sightseer
Posts: 2

Gopro Hero 7 White video is clear but then turns fuzzy when trying to post

I have transferred videos from my GoPro to my iphone and videos are clear and of high quality but if I try to post it somewhere it goes fuzzy and same when I try to put the video on an editing app on my computer even though moments before when I watched it, it was clear. I have a GoPro hero 7 White.
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GoPro
Posts: 6,097

Re: Gopro Hero 7 White video is clear but then turns fuzzy when trying to post

 

Hi @naomimarie28,

 

May I know where do you post it?

 

If it's on facebook or Youtube did you turn on the UPLOAD IN HD on settings?

 

Please let us know.

 

Thanks,

-Jay 

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Sightseer
Posts: 2

Re: Gopro Hero 7 White video is clear but then turns fuzzy when trying to post

I’m working on editing it for YouTube, but I tried posting a small clip on Instagram and the video was all of a sudden glitchy and I watched it on my camera roll and it was fine. It did the same thing on my editing software (filmora) the video was fine when I watched it but as soon as I put it in the editing track it became fuzzy and not clear.
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GoPro
Posts: 6,097

Re: Gopro Hero 7 White video is clear but then turns fuzzy when trying to post

 

Hi @naomimarie28,

 

Thanks for letting us know.

 

There might be some settings on your editing software to maximize the quality.

 

We'll try to explore that. 

You may also check if they have community or support team. 

 

Thanks,

-Jay