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Hiker
Posts: 8

Gopro Hero 7 Freezing

[ New ]

Hello,My Gopro Hero is freezing when i record video in 1080p 60 FPS i have already updates the firmware to latest v01.90.00 Please help me resolving this issue with my device.


Accepted Solutions
GoPro
Posts: 28,439

Re: Gopro Hero 7 Freezing

[ New ]

Hi @karanp445

 

What SD card are you using?

Please go over the steps on Camera Freezes U

Let us know how it goes.

 

Thanks!

Ej

 

 

View solution in original post


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GoPro
Posts: 28,439

Re: Gopro Hero 7 Freezing

[ New ]

Hi @karanp445

 

What SD card are you using?

Please go over the steps on Camera Freezes U

Let us know how it goes.

 

Thanks!

Ej

 

 

Hiker
Posts: 8

Re: Gopro Hero 7 Freezing

[ New ]

Im using the following SanDisk Extreme PRO (UHS-1 U3 / V30) A2 64GB SDSQXCY-064G-GN6MA  SD card.

GoPro
Posts: 28,439

Re: Gopro Hero 7 Freezing

[ New ]

Hi @karanp445

 

Were you able to go through the steps on the link?

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej