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Sightseer
Posts: 1
Accepted Solution

Gopro Hero 7 Black wont turn on

Good day! I am from Philippines, I purchase my Gopro Hero 7 Black last October 2019. Then today, my gopro is not turning on. I tried the basic troubleshooting steps that you guys provided but still the issue persist. everytime i plug the cord to my computer my gopro only start heating and that's it. It's totally dead like a brick. Little bit frustrated though since I am a fan since Gopro Hero 4. Hope you guys help me out since I need this device for my vlog. Thanks! - Vince


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GoPro Community Manager
Posts: 7,389

Re: Gopro Hero 7 Black wont turn on

Hi @vincentjov4763. If you've already tried the steps at https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on, then I'd recommend reaching out to our Support team at https://gopro.com/help/ContactUs so we can do some additional troubleshooting with you. Thanks.

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GoPro Community Manager
Posts: 7,389

Re: Gopro Hero 7 Black wont turn on

Hi @vincentjov4763. If you've already tried the steps at https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on, then I'd recommend reaching out to our Support team at https://gopro.com/help/ContactUs so we can do some additional troubleshooting with you. Thanks.