Gopro Hero 7 Black not working [ New ]

[sanjan07]

Hi Team,

I have been using gopro hero 7 black for past one year. But yesterday, when I tried to shoot a video underwater upto about maximum of 4 feet depth, with just a single dip it has stopped working thereafter.

So, please reach out to me with you support. 

Thanks,

Sanjan

[mariustanya · Accepted solution]

Hello, @sanjan07. It would be best to get in touch with our Support team regarding this matter. 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

[mariustanya · Accepted solution]

Hello, @sanjan07. It would be best to get in touch with our Support team regarding this matter. 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.