Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Gopro Hero 7 Black not working

[ New ]

Hi Team,


I have been using gopro hero 7 black for past one year. But yesterday, when I tried to shoot a video underwater upto about maximum of 4 feet depth, with just a single dip it has stopped working thereafter.


So, please reach out to me with you support. 




Posts: 18,351

Re: Gopro Hero 7 Black not working

[ New ]

Hello, @sanjan07. It would be best to get in touch with our Support team regarding this matter. 


To connect with them, visit . Once there, select "Contact Us" and proceed with either chat or a callback request. 

Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.