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Hiker
Posts: 12
Accepted Solution

Gopro Hero 7 Black Heating Up after Turning Off

Hi, 

I bought a Gopro Hero 7 a week ago from amazon India. But now I am facing a problem. It is heating up after turning off completely.

I even turned off Voice Recognition. 

Also I am facing vertical green bar when recorded in 2.7 K  when tilted upside down. 

I am using  Samsung EVO Plus Grade 3 Class 10 128GB MicroSDXC Memory Card  (MB-MC128GA/IN)

 

Don't know what to do? 

Please help 

Thanks. 


Accepted Solutions
Nomad
Posts: 1,003

Re: Gopro Hero 7 Black Heating Up after Turning Off

When you turn off your camera, remove the battery for a few seconds and then put it back in.  That should stop the overheating/draining issue.  For some reason the GoPro stays in standby mode when powered off.

 

As for the green bar, you should try updating the firmware on your camera:

https://gopro.com/update

 

I believe other people have had this issue, so you may want to look around the forums to see if there's a solution yet.

View solution in original post


All Replies
Nomad
Posts: 1,003

Re: Gopro Hero 7 Black Heating Up after Turning Off

When you turn off your camera, remove the battery for a few seconds and then put it back in.  That should stop the overheating/draining issue.  For some reason the GoPro stays in standby mode when powered off.

 

As for the green bar, you should try updating the firmware on your camera:

https://gopro.com/update

 

I believe other people have had this issue, so you may want to look around the forums to see if there's a solution yet.

GoPro
Posts: 2,786

Re: Gopro Hero 7 Black Heating Up after Turning Off

@ankitroc, agreeing with @irishmanpdx about reinstalling the firmware of your camera. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the manual update instructions specified on this article: Software Update Instructions for HERO7 Cameras

 

Let us know how it works for you.