Gopro Hero 5 [ New ]

[galaera]

No one can help me here

[mariustanya · Accepted solution]

Hello @galaera, 

What seems to be the matter? How may we help?

Based on your tags though, I see this may be about a HERO5 camera with water damage issues? If that is the case, the Community Hub will not be able to help as much as the Support team. It would be best to contact our Support team through phone or chat here https://gopro.com/help/ContactUs

Best regards, 
Marius

[fishycomics]

MEANING we are to guess

[mariustanya · Accepted solution]

Hello @galaera, 

What seems to be the matter? How may we help?

Based on your tags though, I see this may be about a HERO5 camera with water damage issues? If that is the case, the Community Hub will not be able to help as much as the Support team. It would be best to contact our Support team through phone or chat here https://gopro.com/help/ContactUs

Best regards, 
Marius

[galaera]

I tried many timea to chat your support team but chat is always unavailable

[mariustanya]

Hello @galaera, 

You can try again now. There are representatives who are available. Chat Support operates between 6am and 6pm  PST on weekdays.

Thanks, 
Marius