Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Hiker
Posts: 11

Gopro Hero 5

[ New ]
No one can help me here

Accepted Solutions
GoPro
Posts: 17,584

Re: Gopro Hero 5

[ New ]

Hello @galaera

 

What seems to be the matter? How may we help?

 

Based on your tags though, I see this may be about a HERO5 camera with water damage issues? If that is the case, the Community Hub will not be able to help as much as the Support team. It would be best to contact our Support team through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

View solution in original post


All Replies
Adventurer
Posts: 13,654

Re: Gopro Hero 5

[ New ]

MEANING we are to guess

GoPro
Posts: 17,584

Re: Gopro Hero 5

[ New ]

Hello @galaera

 

What seems to be the matter? How may we help?

 

Based on your tags though, I see this may be about a HERO5 camera with water damage issues? If that is the case, the Community Hub will not be able to help as much as the Support team. It would be best to contact our Support team through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

Hiker
Posts: 11

Re: Gopro Hero 5

[ New ]
I tried many timea to chat your support team but chat is always unavailable
GoPro
Posts: 17,584

Re: Gopro Hero 5

[ New ]

Hello @galaera

 

You can try again now. There are representatives who are available. Chat Support operates between 6am and 6pm  PST on weekdays.

 

Thanks, 
Marius