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Tourist
Posts: 2

Gopro Hero 5

Caso 06195195, Entrei em contato com a loja para se conseguir a segunda via da nota fiscal, mas a nota É guardada por apenas seis meses, por esse motivo não consegui o comprovante. Gostaria de saber outra forma para solucionar o meu problema uma vez que a GoPro sendo a empresa que é não possui assistência para resolver problemas com água na câmera (que deveria ser estanque). Aguardo
Adventurer
Posts: 9,902

Re: Gopro Hero 5

did theyread you the riot act

GoPro
Posts: 10,254

Re: Gopro Hero 5

Hi @laurac38402

 

Based on the case, the Support Team is waiting for a copy of the proof of purchase and some photos of the camera.

Please continue working with them regarding this.

https://gopro.com/help/ContactUs 

 

Thanks!
Ej