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Tourist
Posts: 5

Gopro Hero 5 Session external microphone intermittently recording audio

I have a Gopro Hero 5 Session with the external mic adapter and use a Sony ECMCS3 microphone for this. The issue I've been having is intermittent audio. I'll start the Gopro and it will say 'Mic Ok' but then there is nothing recorded more than half of the time. I've tried wiggling around all the wires while recording to make sure that there wasn't a loose connection somewhere and none of that caused any issues - it recorded the audio perfectly fine. Today it didn't record any audio - there's nothing, not even a pop. Yesterday it worked fine. The only change between today and yesterday was removing the footage from the SD card and charging the GoPro.

I have a whole days footage riding on my motorcycle that is pretty much useless now. 

 

Has anyone else had this problem and have found a solution?

 

 

Adventurer
Posts: 9,799

Re: Gopro Hero 5 Session external microphone intermittently recording audio

the Usb type C    of the promic is   not seated in  right, try  to  seat it less or more.

 

 the H5 S will say mic line in then okay.  Arewi-fi on as you're recording?

Tourist
Posts: 5

Re: Gopro Hero 5 Session external microphone intermittently recording audio

Thanks for the quick response. My Hero 5 S says 'Mic Ok' every time and yet it does not record. 

I have had WIFI on but have not been using it with my phone - I used it today with it off... I'll give it a trial.


One thing I noticed is that if I start the 5S, let it record a few seconds, then plug in the external mic adapter it seems to work correctly. If I leave the mic adapter plugged in and start recording again it will not record the audio even though it says 'Mic Ok' and the mic didn't move around since it was just barely working. 

I'm thinking it's some sort of recognization issue where the gopro see's the mic but somehow doesn't fully change the input.

 

If it continues to work by starting the 5S first and then plugging the external mic after a few seconds in then I guess it will be annoying but tolerable. 

Adventurer
Posts: 9,799

Re: Gopro Hero 5 Session external microphone intermittently recording audio

from what i remember it should ask you   of the mic when plugging in not mic okay

Tourist
Posts: 5

Re: Gopro Hero 5 Session external microphone intermittently recording audio

I am having exact same issue and it is frustrating, seriously considering ditching both my Session 5's

Adventurer
Posts: 9,799

Re: Gopro Hero 5 Session external microphone intermittently recording audio

sorry to hear, I check how its inserted,

Tourist
Posts: 5

Re: Gopro Hero 5 Session external microphone intermittently recording audio

Okay, I posted yessterday how angry I was with the issue I was having well today a clearer head prevailed. I thought I had a mic plug issue and replaced the end but still had the issue, but after reading what another person said about unplugging then reconnecting the mic i tried that and it worked but after riding and reviewing the video. I noticed that the mic was being over modulated and the audio was very noisey (distorted) mostly when I was moving, the ambient  noise (wind noise) was being over amplified. I then tried several things to duplicate the wind blowing on my helmet and across the camera, I found I could recreate the issue. I then  checked the settings on the camera, I had the "audio input" set to (standard Mic+) so I changed it to "Standard Mic" and all my issues disappeared. In order to set the "audio input" you need to have the mic adaptor and a mic plugged in. Then back out of the menu and go back in to have menu options show "Audio input" then you can select the input best for you. I also noticed once the correct input was selected the next time I turned on the camera to record the mic was working without having to disconnect and reconnect the mic. 

 

Hope this helps someone out

Tourist
Posts: 5

Re: Gopro Hero 5 Session external microphone intermittently recording audio

That is very helpful, I did not know about the audio settings when the mic is plugged in.

I tried this and went into the Audio Input settings and the only 2 options my Session 5 has are Mic (not Mic +) and Line In. It was set on Mic and I decided to try Line In but there was no sound at all when using the external microphone - no matter what order I plugged it in.

 

What external microphone are you using?

 

I have the Sony microphone that GoPro recommends. I'm fine with buying another mic of a different type to isolate the issue and to make sure if it's a defective unit.

Also in terms of the wind noise and distortion you mentioned - I had a lot of wind noise so I used craft fur to cover the mic. This helped a ton as I had a tremendous amount previously, but I do notice that it seems like the input volumn is too high because talking a little bit louder seems to produce audio pops and clipping.

Otherwise I've been in communication with GoPro for the past couple of weeks trying to figure out what is going on - with only slight progress.