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Reply
Tourist
Posts: 4
Accepted Solution

Gopro Hero 5 Green Images in Low Light

Hi, this is my first time to have a gopro, I don't know if this normal, having a green colour of images. I don't want the greenish thing :( how can I fix this?

Accepted Solutions
Sightseer
Posts: 1

Re: Gopro Hero 5 Green Images in Low Light

Hi there,

 

Just thought I'd mention that I was having this issue. I updated the firmware using Quick and Factory Reset the camera and it appears to be working as normal now. 

View solution in original post


All Replies
Tourist
Posts: 4

Re: Gopro Hero 5 Green Images in Low Light

[ Edited ]

GOPR0171.JPG

GOPR0154.JPG
Tourist
Posts: 4

Re: Gopro Hero 5 Green Images in Low Light

Is there any one can tell me that this is a defective device? Before I go to the store and ask for replacement? Thanks in advance
Hiker
Posts: 154

Re: Gopro Hero 5 Green Images in Low Light

Protune is active? Maybe a wrong whitebalance setting
Tourist
Posts: 4

Re: Gopro Hero 5 Green Images in Low Light

Still the same when its on and off. Anyway I already return it to the store(jb hifi) a while ago. I just showed up the issue and they didn't ask anything. They just quickly offered me and arranged for the replacement but unfortunately they don't have a stock yet, maybe by the end of the month they said. I will miss my gopro :( just waiting them to call me.

 

I just add the picture that was taken from my phone, the gopro suddenly acts strange (all pink and tiny blue line) when I test it for the first time(day 1).image.jpeg

GoPro
Posts: 1,753

Re: Gopro Hero 5 Green Images in Low Light

Hi @rheggiey

 

I'm sorry that was happening to you. Once you get the replacement, be sure to run a manual update to it and perform a factory reset from the Preferences section of the camera. 

Sightseer
Posts: 2

Re: Gopro Hero 5 Green Images in Low Light

Hi guys,

 

i am ecountering the same problem now. But with the second GoPro in a row. The first Hero 5 black had that problem(among many others), so i replaced it. The replacement worked fine for half a day, but now it has the same problem... The only way to get no green pictures is to switch the ev comp to 2. But thats not an option.

 

Whats going on over there? Gopro used to be a well known for quality... My first Gopro 5 black was just wrong in so many ways (voice recognition didnt work, touchdisplay almost impossible to operate, The timelapse interval only was able to set to 4 seconds and higher but not lower, sd card failures, the letters didnt fit the screen)

 

Please help

Sightseer
Posts: 2

Re: Gopro Hero 5 Green Images in Low Light

oh and factory reset also didnt help