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Sightseer
Posts: 1
Accepted Solution

Gopro Hero 5 Black leaking water

Good day

I bought a gooro hero 5 in April ‘17. Today when i went snorkeling to about 5-7m the camera just turned off. When i got out of the water the camer front screen was full of water. I believe it has to be a factory fault?

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GoPro Community Manager
Posts: 7,116

Re: Gopro Hero 5 Black leaking water

If there's water only in the front LCD screen, this is likely an issue with the camera itself. Our team at https://gopro.com/help/ContactUs can help you out with this.

 

Thanks,

Jeff

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Nomad
Posts: 645

Re: Gopro Hero 5 Black leaking water

Well, besides the battery and charging ports the common water leaking fault seems to be the rubbery silicon over the side button.

 

Check the button for cracks and tears in the silicon material.

Highlighted
GoPro Community Manager
Posts: 7,116

Re: Gopro Hero 5 Black leaking water

If there's water only in the front LCD screen, this is likely an issue with the camera itself. Our team at https://gopro.com/help/ContactUs can help you out with this.

 

Thanks,

Jeff