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Tourist
Posts: 2

Gopro Hero 4 Silver WIFI Problem

Hello, I'm having issue with my Gopro Hero 4 silver. A couple of days ago I was using my Gopro and I realised I could not connect my GoPro camera to my phone and I've tried all alternative solutions found on the web and this platform. I've Restarted my cam , redownload my app, resetting the WIFI on my cam, checked that my Gopro App and Cam is up to date etc however nothing seems to work. 
My GoPro WIFI signal was on and there wasn't any blue light blinking (only when I toggle it on, It did flash a few times) but I could not find the WIFI Signal on my phone. I've also tried my sister's iPhone but to no vail. Can anyone please assist me? Thanks 

 

GoPro
Posts: 7,606

Re: Gopro Hero 4 Silver WIFI Problem

 

Hi @sumikothien

 

Sorry for any troubles caused.

Please proceed with a manual software update through this link.

Once the update is completed, proceed with the pairing process.

You may need to forget the Bluetooth ID of your camera through the connection settings of your phone.

 

Let us know how it goes.

 

Thanks!

Ej

 

Tourist
Posts: 2

Re: Gopro Hero 4 Silver WIFI Problem

Hello @aragon1006 

 

I've tried the method provided and I am able to connect my device already. Thank you so much for your help! :) 

 

 

Best Regards,

SumikoThien

GoPro
Posts: 7,606

Re: Gopro Hero 4 Silver WIFI Problem

 

Glad to hear that it is working again @sumikothien

Thank you so much for posting back to confirm.

 

Feel free to reach out if something comes up.

 

Happy Holidays!

Ej