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%3CLINGO-SUB%20id%3D%22lingo-sub-372439%22%20slang%3D%22pt-BR%22%3EGopro%20Hero%202%20crashing%20and%20warming%20up%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-372439%22%20slang%3D%22pt-BR%22%3E%3CP%3EHello%2C%20I%20have%20the%20gopro%20hero%202%20since%20new%20and%20for%20a%20long%20time%20yesterday%2C%2008%2F08%2F2019%2C%20she%20started%20to%20heat%20and%20lock%2C%20I%20tried%20to%20update%20it%2C%20but%20it%20crashes%20and%20does%20not%20perform%20the%20procedure%2C%20already%20changed%20the%20card%20memory%2C%20connected%20via%20usb%20cable%2C%20but%20hangs%20on%20all%20options.%3C%2FP%3E%3CP%3EPlease%20what%20would%20be%20the%20procedure%20indicated%20to%20try%20to%20update%20it%3F%20%3CBR%20%2F%3E%20Thank%20you.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-372439%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHD%20HERO2%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-372461%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20Hero%202%20travando%20e%20esquentando%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-372461%22%20slang%3D%22en-US%22%3ETake%20out%20the%20battery%20and%20SD%20card.%20Wrap%20the%20camera%20in%20a%20paper%20towel%20and%20put%20it%20in%20a%20sealed%20zip-lock%20bag.%20Put%20the%20camera%20in%20your%20freezer%20for%20several%20hours.%20Take%20the%20camera%20out%20and%20let%20sit%20for%20an%20hour.%20Wipe%20it%20down%20and%20insert%20the%20battery%20and%20SD%20card%20with%20the%20manual%20update.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-372597%22%20slang%3D%22en-US%22%3ERe%3A%20Gopro%20Hero%202%20travando%20e%20esquentando%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-372597%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F112634%22%20target%3D%22_blank%22%3E%40luizoctavi22%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20steps%20on%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FCamera-Freezes-Up%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3ECamera%26nbsp%3BFreezes%26nbsp%3BUp%3C%2FA%3E%26nbsp%3Bshould%20help%20you%20out.%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3CBR%20%2F%3E%20You%20may%20also%20reach%20out%20to%20our%20Support%20Team%20for%20assistance%20through%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Gopro Hero 2 travando e esquentando

Ola, possuo a gopro hero 2 desde nova e já há um bom tempo, ontem, 08/08/2019, ela começou a esquentar e travar, tentei atualisa-la, mas ela trava e não realisa o procedimento, já troquei o cartão de memoria, conectei via cabo usb, mas trava em todas as opções.

Por favor, qual seria o procedimento indicado para tentar atualisa-la?
Obrigado.

Explorer
Posts: 11,210

Re: Gopro Hero 2 travando e esquentando

Take out the battery and SD card. Wrap the camera in a paper towel and put it in a sealed zip-lock bag. Put the camera in your freezer for several hours. Take the camera out and let sit for an hour. Wipe it down and insert the battery and SD card with the manual update.
GoPro
Posts: 8,992

Re: Gopro Hero 2 travando e esquentando

Hi @luizoctavi22

 

The steps on Camera Freezes Up should help you out.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs        

 

Thanks!

Ej