06-01-2019 05:18 AM
when i import foto or video from the fusion to my samsung galaxy s9 i see the thumbnail but when i go into the footage it is only black. i can play videos and hear the sound but its black.
it worked once but seems an update killed it. did someone had the same problem and how can i sovle it?
06-01-2019 05:40 AM
@marcos31865 Go into the app settings and clear the cache. If that doesn't work, fully delete the app, restart your phone and re-install. I use an LG v30 which works a little better than the Samsung Galaxy phones, but after the last update I was having a similar issue. Clearing the cache worked for me.