01-08-2020 08:13 AM
Finally got my Gopro Hero 8 Black updated had to use one of my kids Ipads to download the app then update, but no joy on my phone.
Got the 6.1 update installed on my phone but it just crashes but I've got the firmware updated am happy enough with that.
01-13-2020 02:47 PM - edited 01-14-2020 10:51 AM
Hello, @ericr4663. Our team is looking into this issue at this time. We'd like to gather more info to help us isolate the issue. May we know from which location you are trying to download the GoPro App? Thanks!
01-14-2020 01:35 AM
Tried on Google play but says Your device is not compatible with this version I have a moto e5 play phone with android updated to 8.1.0.
The older versions show just the Gopro 7 but I have the Gopro 8 tried older APKs from websites but they were not showing the Gopro 8.
Then tried Gopro app version 6.1 apk as it had Gopro 8 on it but it just crashed all the time on my phone.
Not all of us can spend on expensive phones and I don't rely on my phone as others do.
01-14-2020 12:07 PM
Many thanks for responding to me mariustanya am in Northern Ireland part of the UK. Yet again tried an older version APK think it was 5.2.1 not showing Gopro hero 8 but said found my Gopro but then crashed when trying to connect..