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Hiker
Posts: 9

Re: Gopro App for hero 8 and android 8.1.0

Already tried that still saying app not installed well it looks like I can't use my phone just use the Gopro Hero 8 screen to do stuff.

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Hiker
Posts: 9

Re: Gopro App for hero 8 and android 8.1.0

Finally got my Gopro Hero 8 Black updated had to use one of my kids Ipads to download the app then update, but no joy on my phone.

Got the 6.1 update installed on my phone but it just crashes but I've got the firmware updated am happy enough with that.

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GoPro
Posts: 9,959

Re: Gopro App for hero 8 and android 8.1.0

[ Edited ]

Hello, @ericr4663. Our team is looking into this issue at this time. We'd like to gather more info to help us isolate the issue. May we know from which location you are trying to download the GoPro App? Thanks!

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Hiker
Posts: 9

Re: Gopro App for hero 8 and android 8.1.0

Tried on Google play but says Your device is not compatible with this version I have a moto e5 play phone with android updated to 8.1.0. 

The older versions show just the Gopro 7 but I have the Gopro 8 tried older APKs from websites but they were not showing the Gopro 8.

Then tried Gopro app version 6.1 apk as it had Gopro 8 on it but it just crashed all the time on my phone.

Not all of us can spend on expensive phones and I don't rely on my phone as others do.

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GoPro
Posts: 9,959

Re: Gopro App for hero 8 and android 8.1.0

Thank you for the details you provided, @ericr4663. Which country are you in, or the location you are downloading the app from? Thanks!

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Hiker
Posts: 9

Re: Gopro App for hero 8 and android 8.1.0

Many thanks for responding to me mariustanya am in Northern Ireland part of the UK.  Yet again tried an older version APK think it was 5.2.1 not showing Gopro hero 8 but said found my Gopro but then crashed when trying to connect..

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Hiker
Posts: 9

Re: Gopro App for hero 8 and android 8.1.0

Success I hope, downloaded version of Gopro App 6.4.1 found my Gopro updated and its running on my phone.

Only tried it twice hopefully it keeps running ok but at last am done.

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GoPro
Posts: 9,959

Re: Gopro App for hero 8 and android 8.1.0

Great to know that, @ericr4663. Thank you for the update. Enjoy using your camera!