Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Tourist
Posts: 1

Gopro 9 touch doesn't work and gets hot

[ New ]
First of all i have been charged extra 50€ for the amnual membership but it was all included l the bindle. Second, Hero 9 worked for 5 pictures then mounted and touch screen doesnt work and camera gets hot. Took out battery and when u put it inside its turns on.

Accepted Solutions
GoPro
Posts: 15,989

Re: Gopro 9 touch doesn't work and gets hot

[ New ]

@dimitrisb0, when using 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm, but not too hot, and use more power when using these modes. Lack of airflow around the camera and using the camera with the GoPro App can also increase camera temperature and power consumption, and decrease camera recording time. 
 
Check out this article for more information about the camera's performance in extreme temperatures.

 

In addition, make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.

View solution in original post


All Replies
GoPro
Posts: 15,989

Re: Gopro 9 touch doesn't work and gets hot

[ New ]

@dimitrisb0, when using 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm, but not too hot, and use more power when using these modes. Lack of airflow around the camera and using the camera with the GoPro App can also increase camera temperature and power consumption, and decrease camera recording time. 
 
Check out this article for more information about the camera's performance in extreme temperatures.

 

In addition, make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.