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Tourist
Posts: 2

Gopro 8 black with LG G6 smartphone

[ New ]

Hi.

I bought the gopro 8 black 3 days ago.

I can't sync the gopro with my LG G6 smarphone.

I've changed the wi fi to 2,4 GHZ as it is suggest, but it doesn't solve the problem.

I've already reinstall the app in the smartphone, delete the wifi in my smartphone, etc.

When I open the gopro app I select the option to select a new camera, it apears the gopro 8 black and then it takes minutes trying to make the connection, but then it stops with no reason.

I could'nt upgrade the software in the gopro and I can't sync it with the smartphone.

Then, I tried with another smartphone not mine, samsung A70, and it works perfectly.

 

What should I make to sync gopro with my LG G6?

 

Thanks


Accepted Solutions
GoPro
Posts: 25,991

Re: Gopro 8 black with LG G6 smartphone

[ New ]

Hi @pedrofernandes

 

Thanks for confirming that the camera pairs well with another device.

Please make sure that your phone and the app are up to date.

You may also check the links below:

https://community.gopro.com/t5/en/GoPro-Mobile-Apps-Compatibility/ta-p/394353

https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,991

Re: Gopro 8 black with LG G6 smartphone

[ New ]

Hi @pedrofernandes

 

Thanks for confirming that the camera pairs well with another device.

Please make sure that your phone and the app are up to date.

You may also check the links below:

https://community.gopro.com/t5/en/GoPro-Mobile-Apps-Compatibility/ta-p/394353

https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964

 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: Gopro 8 black with LG G6 smartphone

[ New ]

Hi.

I made an update of the software in my phone and then it worked well with the GoPro app.

Thank you for the tip.

GoPro
Posts: 13,438

Re: Gopro 8 black with LG G6 smartphone

[ New ]

@pedrofernandes, so cool to hear that. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!