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Sightseer
Posts: 1

Gopro 7 white turns it self off

My gopro suddenly turns it self off, while recording or actually looking through its gallery and it's really annoying. I can't use it freely. I've already lowered the quality and erased everything, looked for an update and it just won't work and changed the SD card.
Please help I'm kind of mad
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GoPro
Posts: 10,651

Re: Gopro 7 white turns it self off

Hi @adeptwave34

 

What SD cards did you try?

Is there any possibility that it was a thermal shutdown?

How is your camera set up, do you have it connected to an external source?

 

You may need to re-flash the software - https://gopro.com/update/hero7-white

Please refer to "Update your camera manually".

 

Let us know how it goes.

 

Thanks!

Ej