06-13-2019 07:57 AM
06-13-2019 08:06 AM
Are you using a HERO7 Black? Ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
If it's not the case, a manual update is the next step. Please refer to https://gopro.com/en/us/update
You may also reach out to our Support Team for further assistance.
06-15-2019 04:37 AM