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Sightseer
Posts: 2

Gopro 7 lag

[ New ]
Hello, I was wondering if anyone else's gopro 7 black is laggy? Right when we opened it its been slow but we thought it was normal. But my friend bought one recently and when I played with her, it was very smooth. Do I need to update a software?
Adventurer
Posts: 14,095

Re: Gopro 7 lag

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LAg as in what playback?

Sightseer
Posts: 1

Re: Gopro 7 lag

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Mine is also laggy! Don´t know why. Sometimes it just freeze and I have to take out the battery to get i working.

Sightseer
Posts: 2

Re: Gopro 7 lag

[ New ]
When I select photos or settings.
Adventurer
Posts: 14,095

Re: Gopro 7 lag

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your touchscreen lags   is not lightning fast gotcha .   

Tourist
Posts: 1

Re: Gopro 7 lag

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SAAAMMMEEE!!! rather its frusterating because its less than 6 months old. I always had to take out my battery and often times I missed many good moments because of it. WHY is it doing that?? I have a good quality sim card and its not too hot or anything. 

GoPro
Posts: 6,097

Re: Gopro 7 lag

[ New ]

Hi @moscotto and @nimbleapex061

 

Have you tried resetting your camera and update it manually. 

You may download your camera's firmware here: www.gopro.com/update 

 

If issue persist please contact GoPro Customer Support via phone or chat.

https://gopro.com/help/ContactUs

 

 

Regards,

-Jay