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Tourist
Posts: 3

Gopro 7 black not recognized by computer or Camlink 4k

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Hi,

 

My Gopro will not be recognized by either my Acer or my workcumpter Lenovo. I can't get any signal from it and it looks like the camera doesnt even register the usb cable. 

 

BEfore you ask; Yes, I have tried different usb cables, downloaded newest updates, uninstalled usb ports, factory reset the camera etc etc. No help from Google will help with my issue.

GoPro
Posts: 6,097

Re: Gopro 7 black not recognized by computer or Camlink 4k

[ New ]

Hi @gardkvale,

 

Do you turn on your camera before connecting it to your computer?

This might help: https://www.youtube.com/watch?v=uem6BbNEj-I

 

 

Also check if you have a recommended SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

 

 

-Jay

Tourist
Posts: 3

Re: Gopro 7 black not recognized by computer or Camlink 4k

[ New ]
Yes, of course. The SD card came in a official bundle from GoPro so I really hope so......