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Reply
Sightseer
Posts: 2
Accepted Solution

Gopro 7 black no hyper smooth at 4K 60

I've just bought hero 7 black and to my surprise there is no support for hyper smooth at 4k 60. It works only up to 30 fps. When i change to 60 it changes to standart stabilisation.

In all test and rewievs and promo materials i saw HS being used at 4k60. So where is problem ? Why i can't enable it ?

Accepted Solutions
Adventurer
Posts: 10,207

Re: Gopro 7 black no hyper smooth at 4K 60

Maybe because of this

 

NEW Latest release: 
HERO7 Black update v1.51 | September 26, 2018

HERO7 Black v1.51

PERFORMANCE IMPROVEMENTS

  • Adds Live Streaming directly to Facebook Live and to other platforms using an RTMP URL. For setup, see gopro.com/live-stream-setup.
  • Adds HyperSmooth video stabilization for 4K60 footage and standard stabilization for 1440p120.
  • Expands smart metadata capabilities so the GoPro app can find and use your best shots to create QuikStories.
  • Upgrades audio performance for improved clarity and true-to-life sound.
  • General image quality enhancements including improved color in underwater shots and refinements in HDR processing.
  • Optimizes video stabilization in low-light footage.

USABILITY IMPROVEMENTS

  • Adds portrait orientation for front status screen.
  • Splits TimeWarp Video and Time Lapse Video into separate modes for easier navigation.
  • General bug fixes.

KARMA

  • Adds Karma compatibility.
Your Karma system must be running the latest software. For details, visit gopro.com/update.

View solution in original post


All Replies
Tourist
Posts: 1

Re: Gopro 7 black no hyper smooth at 4K 60

I believe if you are in 4:3 it will not work it must be in wide format.
Adventurer
Posts: 10,207

Re: Gopro 7 black no hyper smooth at 4K 60

Maybe because of this

 

NEW Latest release: 
HERO7 Black update v1.51 | September 26, 2018

HERO7 Black v1.51

PERFORMANCE IMPROVEMENTS

  • Adds Live Streaming directly to Facebook Live and to other platforms using an RTMP URL. For setup, see gopro.com/live-stream-setup.
  • Adds HyperSmooth video stabilization for 4K60 footage and standard stabilization for 1440p120.
  • Expands smart metadata capabilities so the GoPro app can find and use your best shots to create QuikStories.
  • Upgrades audio performance for improved clarity and true-to-life sound.
  • General image quality enhancements including improved color in underwater shots and refinements in HDR processing.
  • Optimizes video stabilization in low-light footage.

USABILITY IMPROVEMENTS

  • Adds portrait orientation for front status screen.
  • Splits TimeWarp Video and Time Lapse Video into separate modes for easier navigation.
  • General bug fixes.

KARMA

  • Adds Karma compatibility.
Your Karma system must be running the latest software. For details, visit gopro.com/update.
Backpacker
Posts: 946

Re: Gopro 7 black no hyper smooth at 4K 60

i didn't realise their'd added the Karma compatibility already, i was waiting for that :)

Sightseer
Posts: 2

Re: Gopro 7 black no hyper smooth at 4K 60

Yes, it turned out it was firmware issue. There is no 4k60 hypersmooth support out of the box, you need to update firmware. Thanks !
Sightseer
Posts: 1

Re: Gopro 7 black no hyper smooth at 4K 60

I've got 01.51 installed on the camera and the highest res/framerate I can select hypersmooth is 2.7/60 

 

Am I missing something here?

GoPro
Posts: 8,294

Re: Gopro 7 black no hyper smooth at 4K 60

Hello @matj355

 

Please check on your camera settings. It could be that you are on the 4:3 format (see upper left corner). 

 

Thanks, 
Marius

Sightseer
Posts: 1

Re: Gopro 7 black no hyper smooth at 4K 60

I had the same issue....Customer support was NOT helpful.  But the fix for me was on this string.  Tap the 4:3 in the upper right corner.  Turn it to 16x9.  That will fix the issue.