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Sightseer
Posts: 1

Gopro 5

[ New ]
My gopro will turn on and start recording. But everything else is froze. If i try to stop recording or change the mode it just shuts off. I updated it. Still keeps shutting off and wont go into any other mode except record. Plese help! This is very frustrating. I have only use it 2 times and its always glitchy and has problems.
Renee Willoughby

Accepted Solutions
GoPro
Posts: 21,753

Re: Gopro 5

[ New ]

Hi @epicbeach00212

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs         

 

Thanks!

Ej

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All Replies
GoPro
Posts: 21,753

Re: Gopro 5

[ New ]

Hi @epicbeach00212

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs         

 

Thanks!

Ej