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Sightseer
Posts: 1
Accepted Solution

Gopro 5 não liga e nem carrega bateria

Boa tarde,

 

Minha câmera não funciona mais. Usei ela há dois meses e estava tudo ok, agora quando fui utilizar de novo, não consigo carregar, nem ligar a camera! Não aparace nenhuma luz mais, nem nas telas. Já é a segunda câmera que possuo da Gopro e ambas apresentaram o mesmo defeito. Aguardo resposta,

 

 


Accepted Solutions
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GoPro
Posts: 17,624

Re: Gopro 5 não liga e nem carrega bateria

Hi @rockysurf3650

 

Sorry for any troubles caused.

Please go over the steps on: HERO5 Black Will Not Power On

Let us know how it goes.

If it's still the same, please reach out to our Support Team.
They are available by phone or chat. https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,624

Re: Gopro 5 não liga e nem carrega bateria

Hi @rockysurf3650

 

Sorry for any troubles caused.

Please go over the steps on: HERO5 Black Will Not Power On

Let us know how it goes.

If it's still the same, please reach out to our Support Team.
They are available by phone or chat. https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej