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Tourist
Posts: 6

Re: Gopro 5 is not working

I will do it now~ thx!

Explorer
Posts: 12,418

Re: Gopro 5 is not working

Good luck to you and all our best!
Tourist
Posts: 6

Re: Gopro 5 is not working

hey i  have no idea where i can repair the camera. and i really hope GOPRO company could help me fix it. so any suggestion? like the website link to reparir

Tourist
Posts: 6

Re: Gopro 5 is not working

hey do you know how to connact the GOPRO company to ask them help me repair it because i just bought it six months ago

Explorer
Posts: 12,418

Re: Gopro 5 is not working

GoPro doesn't repair. The most they will do is offer an exchange. If they determine the damage was from user error (which I'm not saying it is) they will often offer discounts (but not always).

Use this link to get ahold of them. Depending on where you are at, the hours may be different. https://gopro.com/help/PKBContactus
Adventurer
Posts: 10,851

Re: Gopro 5 is not working

@skylaryoung

 

 Start out where you bought your camera, and go from  there.  https://gopro.com/help/PKBContactus this link provided is for Sales and that is very missleading  here and also is not it is the start.  Gopro is for Sales first, and repairs last

 

 If you're on this site  gopro.com   are you at least searching around for  that answer?

Explorer
Posts: 12,418

Re: Gopro 5 is not working

It's Sales and Support. I've contacted them with support questions plenty of times and not had any issues getting a support representative.