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Tourist
Posts: 1
Accepted Solution

Gopro 5 black won't turn on and charge

My Gopro 5 black doesn't turn on and charge.

I followed all of instruction from this web site and Youtube.

I've tried changing the battery, changing the cable for Charging, turning on the power without a SD card, but it doesn't work.

I can't see the red LED anyway. When I charge this one, It heats up as well.


Accepted Solutions
Tourist
Posts: 4

Re: Gopro 5 black won't turn on and charge

[ Edited ]

Same thing here!

Hope this helps. It sure did help me.

 

https://community.gopro.com/t5/Cameras/Go-Pro-2018-wont-turn-on-or-charge/td-p/237741/jump-to/first-...

 

Ok, so here is the SOLUTION!

I have been searching online and trying to find a solution via GoPro help and forum without any luck.

I see that this is an issue with my model GoPro 2018, but also with many hero series as well  (5,6...)

 

So basically when your battery dies out and you connect it to the charger it wont do a thing.

I see that many people went and sent the camera to be repaired, but in my opinion it wont do you any good really.

 

What to do.

  1. Take out the battery
  2. Plug the camera to be charged without the battery in it
  3. Put the battery back in place to be charged and close the lid
  4. The camera should start to charge after this.

 

The solution is easy and simple, but I had to do it twice in a few days so it seems it will follow me and many of you in the future.

Hopefully new firmware will deal with this.

 

Here is also the link from a youtube video that helped me out to find the solution for this issue.

https://www.youtube.com/watch?v=l50kvIVXjb4&list=LLxqdxy-IQB6bY04TOOd1IpA&index=2&t=0s

hope it helps!

 

View solution in original post


All Replies
GoPro
Posts: 8,402

Re: Gopro 5 black won't turn on and charge

 

Hi @inboj3061

 

If it's still the same after going through the steps listed here: HERO5 Black Will Not Power On

please reach out to our Support Team to move forward with this concern.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

 

Tourist
Posts: 4

Re: Gopro 5 black won't turn on and charge

[ Edited ]

Same thing here!

Hope this helps. It sure did help me.

 

https://community.gopro.com/t5/Cameras/Go-Pro-2018-wont-turn-on-or-charge/td-p/237741/jump-to/first-...

 

Ok, so here is the SOLUTION!

I have been searching online and trying to find a solution via GoPro help and forum without any luck.

I see that this is an issue with my model GoPro 2018, but also with many hero series as well  (5,6...)

 

So basically when your battery dies out and you connect it to the charger it wont do a thing.

I see that many people went and sent the camera to be repaired, but in my opinion it wont do you any good really.

 

What to do.

  1. Take out the battery
  2. Plug the camera to be charged without the battery in it
  3. Put the battery back in place to be charged and close the lid
  4. The camera should start to charge after this.

 

The solution is easy and simple, but I had to do it twice in a few days so it seems it will follow me and many of you in the future.

Hopefully new firmware will deal with this.

 

Here is also the link from a youtube video that helped me out to find the solution for this issue.

https://www.youtube.com/watch?v=l50kvIVXjb4&list=LLxqdxy-IQB6bY04TOOd1IpA&index=2&t=0s

hope it helps!