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Sightseer
Posts: 2

Gopro 5 black firmware v01.55 & 3rd party batteries

Seems the new firmware update stopped the camera from working with third 3rd party batteries. That change happened without any warning from Gopro before applying the update. Clearly this is an action of a company that prioritizes protection of its profits over the users experience. A warning or choice should definitely have been given to unsuspecting owners.

Hiker
Posts: 17

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

It is shameful. Their goal is to lose customers until bankruptcy
Hiker
Posts: 104

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

A Gopro battery cost 20 dollars, a Wasabi (probably the only good aftermarket option) costs 19.5 (2 pack for 38.99) 

A lot of cheaper aftermarket are not woth the hassle and don't have any form of protection. You want to save a couple dollars on a 400 dollar camera that might course problems? 

I understand gopro trying to eleminate problems, afterall the 2 major probs are batteries and sd cards. 

Even Apple have have a chip in their Lighning cable to stop use of aftermarket stuff.  




Hiker
Posts: 17

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

If third-party batteries are so damaging, why did not they do it from the start by avoiding us spending money?

Charger + 2 original batteries = 90€

Charger + 2 3rd party batteries = 30€

GoPro = pirates
Hiker
Posts: 17

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

Are they only harmful in Hero 5? Why do not they cover them in the previous cameras? it is not believable
Hiker
Posts: 104

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

[ Edited ]

Charger + 2 original batteries = 80€, expensive yes, but not 90€

Charger + 2 3rd party batteries = 30€, but not worth the money. Been there, done that. Slighty cold weather and they shut down even when fully charged. No thermal or overcharge protection. Not worth it.  

Wasabi seem pretty good, but now cost only a fraction less the original gopro.

Why gopro are doing this now? Probably tighening up their warranty procedures. Faulty batteries and sd cards has probaly cost them a lot. Not to mention the Karma thing.. :-) 

Hiker
Posts: 70

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

Kind of a **bleep** move. To **bleep** on your customers, u have to be perfect to keep them. Sry Woodman after sending the Karma back and getting free h5, I will sell it and go for a different camera and Mavic. I wish u bankrupt finally so someone capable can make gopro good procustomer company again.
Sightseer
Posts: 2

Re: Gopro 5 black firmware v01.55 & 3rd party batteries

The issue is not whether the after market batteries are a wise choice or not. The issue is that some users have already made a certain investment and if an update would render such an investment worthless, it should have been made clear to them and then they would have a choice to apply the update or not. But to be caught off guard after applying the update is clearly not a good policy.