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Reply
Tourist
Posts: 2
Accepted Solution

Gopro 5 black 3 red lights

Hi everyone
Im on vacation and of cause i brought my new gopro camera 5 black, but i have issues trying to charge the battery. If my gopro camera i turned of and i try to charg it all 3 red lights is flashing (not blinking).
It seems that the camera would not charge i have tried both using a wall usb charger and usb in my computer same story.
Also tried to take out the sd card and battery and so on. But nothing helps.

Any ideas on how to solve this would be appreciated
Thanks on advanced

Best regards
Unsatisfied gopro user

Accepted Solutions
Adventurer
Posts: 10,299

Re: Gopro 5 black 3 red lights

If you can not charge, means you can not do a  re flash you need at least 50% power takes 7 minutes to flash.

If you  have some power you can try to factory reset in prefrence scroll to bottom.

If you have a shop or time get an external charger.

If you are dis Satasfied, pack it up, when at home exchange for a new one.

 If you are peed off because you got it for your vacation and  left no  bench testing time, you only have yourself to blame, and it happens. it did.

 

SO is there anything you can do Long press the  mode when usb cable is in, try removing battery when  usb is in.. if its blinking the red light sounds like its recording?  so  press that shutter button for the heck of it

 

If all else fails contact support, by phone first, by chat second by email if like

 

I suggest  pack up return get a new one at your option, befoire you r expiration is over.

View solution in original post


All Replies
Adventurer
Posts: 10,299

Re: Gopro 5 black 3 red lights

If you can not charge, means you can not do a  re flash you need at least 50% power takes 7 minutes to flash.

If you  have some power you can try to factory reset in prefrence scroll to bottom.

If you have a shop or time get an external charger.

If you are dis Satasfied, pack it up, when at home exchange for a new one.

 If you are peed off because you got it for your vacation and  left no  bench testing time, you only have yourself to blame, and it happens. it did.

 

SO is there anything you can do Long press the  mode when usb cable is in, try removing battery when  usb is in.. if its blinking the red light sounds like its recording?  so  press that shutter button for the heck of it

 

If all else fails contact support, by phone first, by chat second by email if like

 

I suggest  pack up return get a new one at your option, befoire you r expiration is over.

Tourist
Posts: 2

Re: Gopro 5 black 3 red lights

Hi fishycomics

Thanks for your reply, luckely i didnt only buy the camera for the vacation, but i havent been using the camera until now.

I have tried your suggestions like and it now seems to be charging but all 3 lights are still flashing. Very strange but maybe i am able now to perform a reset from the setting when fully charged, hopefully this will help.

So thanks for your time and help.
Best regards
Adventurer
Posts: 10,299

Re: Gopro 5 black 3 red lights

I know if its near full charge it will do a single flash.  Now I know you're on vacation and all. a firmware downgrade can  be done. but not to factory, they added the front and vack  charging led.. so  gopro will want you to do a reflash. to put back in the charging leds?  As longas you have 20% battery you can factory reset.