Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 3
Accepted Solution

Gopro 5 Hero beeps 3x, shutts off, on, off...

Gopro 5 Hero, received 3 weeks ago now beeps 3x and shutts off... This repeats and repeats...
I changed SD Card, Accu... No result...
What can I do?

Accepted Solutions
Highlighted
GoPro
Posts: 6,818

Re: Betreff: Gopro 5 Hero beeps 3x, shutts off, on, off...

Thanks for going through the suggested troubleshooting steps, @boldmesa28404. Please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.

 

If you're unable to connect to our Chat Support team, alternatively, you can change the language on the webpage to "United States, English."
 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,818

Re: Gopro 5 Hero beeps 3x, shutts off, on, off...

Hi @boldmesa28404,

Do you power the camera ON using the Mode button at the side of the camera?

I do have a few troubleshooting steps here that will help us isolate the issue:

  1. Remove the microSD card and battery from the camera.
  2. Connect the camera to a wall charger (recommended 5V 2A output). Leave it connected until red light comes on.
  3. Press the Mode button at the side of the camera. Did it power ON without issues?

Let us know how it goes.

 

Ann

Highlighted
Tourist
Posts: 3

Betreff: Gopro 5 Hero beeps 3x, shutts off, on, off...

I did all the steps you recommended...
Red Led flashes once first... Then 3x with 3 beeps and cam turns on then off...
Highlighted
Tourist
Posts: 3

Betreff: Gopro 5 Hero beeps 3x, shutts off, on, off...

I don't even need to push the mode button...
Pushing it doesn't do a single thing...
Highlighted
GoPro
Posts: 6,818

Re: Betreff: Gopro 5 Hero beeps 3x, shutts off, on, off...

Thanks for going through the suggested troubleshooting steps, @boldmesa28404. Please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.

 

If you're unable to connect to our Chat Support team, alternatively, you can change the language on the webpage to "United States, English."