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Sightseer
Posts: 1

Gopro 4 black

[ New ]
Wont work with my gopro app

Accepted Solutions
GoPro
Posts: 25,955

Re: Gopro 4 black

[ New ]

 

Hi @cooldusk125

 

What error message are you getting?

Are you not able to pair the camera? Or are you having an issue when downloading media?

Please make sure that your phone, the app and the camera are all up to date.

 

For reference, you may also check: 

Pair Your Camera with the GoPro App

Troubleshooting GoPro App Connectivity Issues

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 25,955

Re: Gopro 4 black

[ New ]

 

Hi @cooldusk125

 

What error message are you getting?

Are you not able to pair the camera? Or are you having an issue when downloading media?

Please make sure that your phone, the app and the camera are all up to date.

 

For reference, you may also check: 

Pair Your Camera with the GoPro App

Troubleshooting GoPro App Connectivity Issues

 

Thanks!

Ej