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Tourist
Posts: 4

GoPro8 Order Status

I have pre-ordered GoPro8 more than month ago and order status is still Pending. Meanwhile Gopro8 is available in all shops around and I'm still waiting for mine. Can you please check what is going on with my order. Thanks.

 

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GoPro
Posts: 9,401

Re: GoPro8 Order Status

Hello @agilespiri0855. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to check on the most  recent status of your order. You may reach them by phone or chat and provide them the order number. Thanks!

Tourist
Posts: 4

Re: GoPro8 Order Status

Unfortunately, there is no local support number for Croatia, neither chat is working for me. :(

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Tourist
Posts: 55

Re: GoPro8 Order Status

This again 🧠💣💥
Dude your order has probably been cancelled. Do yourself a favour call GoPro cancel the order if they haven’t already done it and buy it from a retailer.
Sorry if anyone from GoPro is reading this but ya know preordering was an almighty screw up... still love your cameras though ✌️
GoPro
Posts: 4,250

Re: GoPro8 Order Status

@agilespiri0855, when contacting our Support Team by phone, please make sure that the network allows calls to toll-free numbers. If having trouble connecting to our Chat Support team. You may try changing the location and language to "US, English" on the webpage.

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Tourist
Posts: 4

Re: GoPro8 Order Status

I called UK support and guy there did nothing, just told me to wait... :(

Sightseer
Posts: 1

Re: GoPro8 Order Status

Im in the same situation, over a month now I dont really know whats going on, every retailer has it in stock, not sure what to do either.

Tourist
Posts: 4

Re: GoPro8 Order Status

I've canceled my order by the phone.