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Reply
Tourist
Posts: 4
Accepted Solution

GoPro7 Streaming Connection

file.pngLike others on here, I can not get the live streaming to work.  I'm at work with a robust wi-fi connection and have tried a couple of times to delete and re-install the GP7.  It all works until I get to the setup live connection but consistently get the "we lost connection to the camera" error. 

 

Not really sure what else to do.  Previewing, recording, etc all seem to be going well. 

 

This might be a little premature in implementing. 


Accepted Solutions
Tourist
Posts: 4

Re: GoPro7 Streaming Connection

Hi!  Thanks to help from a kind tech support person I was able to get this to work.

 

For those struggling with getting streaming going, here are the two things I failed to do during my personal troubleshooting that seemed to make a difference;

 

1.  While disconnecting and reinstalling the app and connections, be sure to remove the GoPro from the connected Bluetooth list on your phone.

2.  Like some others commenting in this forum, I would NOT rename the GoPro while initially connecting.  I don't know if this makes a difference or not, but I did not rename the GoPro and then was able to live-stream.  So I'm just throwing this in.

 

Thanks.

View solution in original post


All Replies
GoPro
Posts: 9,540

Re: GoPro7 Streaming Connection

 

Hi @rossc116

 

Are you using an iPhone X?

 

Your phone's connection to the camera will be via Bluetooth once live stream is initiated.

Were you able to check through your phone's settings if the Bluetooth is connected to your camera?

 

Thanks!

Ej

Tourist
Posts: 4

Re: GoPro7 Streaming Connection

Hi!  Thanks to help from a kind tech support person I was able to get this to work.

 

For those struggling with getting streaming going, here are the two things I failed to do during my personal troubleshooting that seemed to make a difference;

 

1.  While disconnecting and reinstalling the app and connections, be sure to remove the GoPro from the connected Bluetooth list on your phone.

2.  Like some others commenting in this forum, I would NOT rename the GoPro while initially connecting.  I don't know if this makes a difference or not, but I did not rename the GoPro and then was able to live-stream.  So I'm just throwing this in.

 

Thanks.

GoPro
Posts: 9,540

Re: GoPro7 Streaming Connection

 

Thanks for sharing @rossc116

 

Feel free to post back if something comes up.

 

 

Regards,

Ej

 

 

Highlighted
Hiker
Posts: 8

Re: GoPro7 Streaming Connection

Very premature in implementing - the reason why i buyed the Gopro hero 7 and possible alot of other android users out there stil trying.