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Sightseer
Posts: 2
Accepted Solution

GoPro6 was discharged during the update

[ Edited ]

It was in updating, when camera was discharged. Now it does not turn on. It seems dead. What can I do?

I bought GoPro the official store in Malaysia, but now I live in Russia. Official service centers are not available here. Please help me
serial number is c3***************


Accepted Solutions
Sightseer
Posts: 2

Re: GoPro6 was discharged during the update

suppor helped me. 
Disconnect the camera from any external power source and remove SD card. Remove and reinsert battery. Press the Mode Button to see if the camera responds (look for LED illumination, beeps, or a response from the camera’s screens). If there's no response, attempt to reset camera by pressing and holding the Mode Button for 8-10 seconds. After releasing the button, leave the camera alone for ≈5 seconds and attempt to get a response from the camera by pressing the Mode Button.
my camera turned on and next i will update software

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All Replies
Sightseer
Posts: 2

Re: GoPro6 was discharged during the update

suppor helped me. 
Disconnect the camera from any external power source and remove SD card. Remove and reinsert battery. Press the Mode Button to see if the camera responds (look for LED illumination, beeps, or a response from the camera’s screens). If there's no response, attempt to reset camera by pressing and holding the Mode Button for 8-10 seconds. After releasing the button, leave the camera alone for ≈5 seconds and attempt to get a response from the camera by pressing the Mode Button.
my camera turned on and next i will update software

GoPro
Posts: 9,678

Re: GoPro6 was discharged during the update

 

Hi @redcave301

 

Good to hear that your camera has powered on again. Just a tip: when you try the update again, it's best to have the battery level at 80% at least.

 

Let us know how it goes!

 

 

Regards,

Ej