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Sightseer
Posts: 1
Accepted Solution

GoPro5 Black Display defekt

[ Edited ]
Hallo Zusammen,
ich bin zurzeit gerade in meinen Flitterwochen und habe bis gestern fleißig mit der GoPro gefilmt. Und seit heute morgen funktioniert sie nicht mehr korrekt.
Der Bildschirm flackert kurz weiß auf wird aber dann schwarz.
Aber die GoPro kann wohl noch aufnehmen. Ich habe das Verhalten Mal mit meinem Handy aufgenommen und hochgeladen.

https://youtu.be/-ZIW3TwvVo0

Accepted Solutions
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GoPro
Posts: 19,720

Re: GoPro5 Black Display defekt

Hi @bravewave40701

 

Please ensure that the the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, try running a manual update. https://gopro.com/en/us/update/hero5

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 19,720

Re: GoPro5 Black Display defekt

Hi @bravewave40701

 

Please ensure that the the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, try running a manual update. https://gopro.com/en/us/update/hero5

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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Adventurer
Posts: 13,472

Re: GoPro5 Black Display defekt

COngratulations.   Do you know if the video is actually recording?  are you confident that it will continue to capture your moments, if not you know the answer use another device..   you will have to   like said tell us if you incorrectly inserted the card , ommon issue with   this. have I ever missed the slot, no have I ever put in backwards yes.    do things fail. all the time.    two week turn around  for aRMA