04-01-2019 07:17 PM
I bought the above camera and upon putting it in the water it has fogged and got lots of water in it.
How do I arrange to take it back for a replacement.
I bought it less than a week ago.
04-02-2019 10:04 AM
Sorry for any troubles caused.
So long as the camera door is closed, the HERO7 White is waterproof down to 10m (33ft) without a housing.
Let our Support Team take a look at what happened. You may reach out to them by phone or chat. https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.