Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 7

GoPro warranty lost receipt

[ New ]

Hey i bought my gopro hero 7 black around 10 months ago in Thailand and at the moment i'm in Israel. I have some major issues with the camera and i want to exchange it for a new one under warranty. Is it possible to do so if i have lost my receipt ? and does it matter if i'm located in a different country to where i bought it ?

Thanks!


Accepted Solutions
Explorer
Posts: 13,027

Re: GoPro warranty lost receipt

[ New ]
It doesn't matter where you are located, but you will need proof of purchase.

View solution in original post


All Replies
Explorer
Posts: 13,027

Re: GoPro warranty lost receipt

[ New ]
It doesn't matter where you are located, but you will need proof of purchase.
Adventurer
Posts: 13,522

Re: GoPro warranty lost receipt

[ New ]

How did you pay.  Cash, creditcard, Bank account. if you have   paid online get a statement, paid by bank get a statement, paid by cash OUR OWN FUALT. call gopro after you   have exhausted  everything  good luck see what options they can offer.