Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-384729%22%20slang%3D%22en-US%22%3EGoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-384729%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20using%20the%20GoPro%20Hero%207%20Black.%26nbsp%3B%20It%20is%20bright%20daylight%2C%20ISO%20100-200%2C%20EV%20-.5%2C%20Auto%20Shutter.%26nbsp%3B%20I%20have%20been%20shooting%20great%20video%20with%20no%20problem%2C%20but%20this%20just%20happened.%26nbsp%3B%20The%20beginning%20of%20the%20video%20started%20out%20fine%2C%20but%20went%20dark.%26nbsp%3B%20It%20is%20as%20if%20something%20slowly%20covered%20it.%26nbsp%3B%20I%20have%20uploaded%20a%20snapshot%20of%20it%20progressing%20into%20a%20completely%20dark%20video%20for%20your%20opinion%20as%20to%20what%20could%20have%20happened.%26nbsp%3B%20Thank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-384729%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-384958%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-384958%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F117026%22%20target%3D%22_blank%22%3E%40coolcave32402%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThis%20is%20odd.%20What%20SD%20card%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3EWhere%20did%20you%20play%20the%20video%20back%3F%20Is%20it%20on%20a%20computer%2Fmobile%20phone%3F%3C%2FP%3E%0A%0A%3CP%3EDoes%20the%20same%20happen%20when%20played%20directly%20on%20the%20camera%3F%3C%2FP%3E%0A%0A%3CP%3EIt%20will%20be%20best%20if%20you%20can%20share%20a%20sample%20clip%2Fvideo%20so%20we%20can%20assess%20the%20issue%20further.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385001%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385001%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20uploading%20the%20video%20again%2C%20but%20won't%20let%20me.%26nbsp%3B%20Only%20Jpg%2C%20gif%20and%20png%20are%20valid%20extensions.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385002%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385002%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20using%20the%20Sandisk%20Extreme%20Pro%2C%20I've%20played%20it%20back%20on%20the%20camera%20and%20the%20computer%20and%20the%20same%20thing.%26nbsp%3B%20It%20seems%20to%20be%20fine%20now%20and%20hasn't%20done%20it%20again%2C%20just%20that%20one%20time.%26nbsp%3B%20I%20have%20never%20seen%20anything%20like%20it%20before.%26nbsp%3B%20I%20wish%20there%20was%20a%20way%20I%20could%20upload%20the%20video.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385121%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385121%22%20slang%3D%22en-US%22%3E%3CP%3EUpload%20the%20video%20to%20Youtube%20and%20provide%20the%20link%20here.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGlad%20the%20issue%20seems%20to%20be%20sorted%20though%20it%20would%20be%20interesting%20to%20actually%20see%20what%20happened.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385209%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385209%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DiZqMA98gchs%26amp%3Bfeature%3Dyoutu.be%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DiZqMA98gchs%26amp%3Bfeature%3Dyoutu.be%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385438%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385438%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F117026%22%20target%3D%22_blank%22%3E%40coolcave32402%3C%2FA%3E%2C%20thanks%20for%20the%20info.%20This%20really%20strange.%20We'd%20like%20to%20get%20a%20copy%20of%20the%20file%20for%20further%20review.%20Please%20upload%20a%20sample%20raw%20%2F%20unedited%20footage%20to%20your%20Dropbox%20or%20Google%20drive%20and%20provide%20us%20the%20shared%20link%20so%20we%20can%20look%20into%20the%20file%20details%20here.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385750%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385750%22%20slang%3D%22en-US%22%3E%3CP%3EHere%20is%20the%20link%2C%20yeah%20it%20is%20very%20strange.%26nbsp%3B%20The%20rest%20of%20the%20unedited%20video%20was%20black%20just%20like%20that.%26nbsp%3B%20It%20looked%20fine%20on%20the%20screen%20while%20filming.%26nbsp%3B%20Luckily%20it%20never%20did%20it%20again%2C%20so%20not%20sure%20if%20it%20was%20a%20gimbal%20issue%20somehow%20interfering%2C%20but%20something%20I've%20never%20seen%20before.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1xltbL6rgwm6vDNQRBW05gQJyX4xXuhLQ%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1xltbL6rgwm6vDNQRBW05gQJyX4xXuhLQ%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385757%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385757%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20uploading%20the%20unedited%20raw%20as%20well%2C%20but%20will%20take%20awhile.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385814%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20video%20went%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385814%22%20slang%3D%22en-US%22%3E%3CP%3EHere%20is%20the%20unedited%20file%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1NcwXjA23y1S1XZCEvKIe6GaovjVwkCk3%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdrive.google.com%2Fopen%3Fid%3D1NcwXjA23y1S1XZCEvKIe6GaovjVwkCk3%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 7

Re: GoPro video went dark

I'm uploading the unedited raw as well, but will take awhile.

Tourist
Posts: 7

Re: GoPro video went dark

GoPro
Posts: 10,259

Re: GoPro video went dark

Thanks for sharing a sample file @coolcave32402

 

What gimbal are you using?

It is possible that it is caused by the some interference coming from the gimbal.

Try to do additional test recordings with or without the gimbal.

Feel free to post back regarding your findings.

 

Regards,

Ej