02-21-2019 03:28 PM
Hi, I have a Hero 7 Black and the latest firmware is loaded up.
When I turn the GoPro on, the date and time setting is not correct (never). It usually displays the date and time it was last used. I have to manually change the date and time and then when used the next time is not fixed.
Can you explain what is going on?
02-21-2019 03:37 PM
It normally happens if you remove the battery or don't use it for a long period of time.
But if you use it frequently and it's still happening there might be a problem with the camera.
It would be best to contact our customer support team via phone or chat about it.