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Sightseer
Posts: 1

GoPro time and date is not accurate

Hi, I have a Hero 7 Black and the latest firmware is loaded up.

 

When I turn the GoPro on, the date and time setting is not correct (never). It usually displays the date and time it was last used. I have to manually change the date and time and then when used the next time is not fixed.

 

Can you explain what is going on?

GoPro
Posts: 3,505

Re: GoPro time and date is not accurate

Hi @nick183,

 

It normally happens if you remove the battery or don't use it for a long period of time. 

 

But if you use it frequently and it's still happening there might be a problem with the camera. 

It would be best to contact our customer support team via phone or chat about it. 

 

Regards,

-Jay