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Tourist
Posts: 2

GoPro stuff for EMEA ships from Modus Link - Unabble to deliver a product

Hallo all you guys ,  i ordered bvia webshop go pro 7 .   Unfortunately , i have not received anything after one week.  the transaction was done to moduslink https://gopro.com/en/nl/legal/emeasaleterms .  Officially,  they represent the netherlands.  I  have been trying to call them unssuccessfully . Anyone picks up the phone.  

 

 

this problem already happened before in accord

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GoPro Community Manager
Posts: 7,027

Re: GoPro stuff for EMEA ships from Modus Link - Unabble to deliver a product

Sorry about the delay. If you haven't already received your order, our team at https://gopro.com/help/ContactUs can look into that issue with you. Thanks.

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Tourist
Posts: 2

Re: GoPro stuff for EMEA ships from Modus Link - Unabble to deliver a product

i already contact support which it is in us and not in the netherlands

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GoPro Community Manager
Posts: 7,027

Re: GoPro stuff for EMEA ships from Modus Link - Unabble to deliver a product

Right, but our teams are able to contact the team that fulfills the orders.