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Reply
Tourist
Posts: 2
Accepted Solution

GoPro stopping my videos at exactly 8'53 in 4K

My new GoPro Hero 5 Black (just got it 3 days ago) stops recording my video at exactly 8'53. I have 3 videos like this.

I was using app Capture with bluetooth.

I have a Lexar Professional 64GB MicroSDHC UHS-II Memory Card (Up to 150MB/s Read) inside.

 

Have you an idea of the problem? the camera or the card or the app ?

 

thank you.


Accepted Solutions
Explorer
Posts: 12,026

Re: GoPro stopping my videos at exactly 8'53 in 4K

No, he referring to chaptering that is a function of the camera.
https://gopro.com/help/articles/Question_Answer/GoPro-Camera-File-Chaptering-Information

When you say that the camera stops recording, does it beep and then just stop, or are you seeing the 8'53 in the file lengths? If it's the latter, then this is normal and just a function of the camera. If the camera is stopping the recording then it is most likely do to an issue with the SD card.

If the camera stops recording:
Format the SD card in your computer
Download the manual update to your computer and extract the Update folder
Place the Update folder (not Update.zip) onto the SD card and then eject it.
Put the SD card in your camera. If the update doesn't start automatically, press the side mode/power button. The update will take about 5-10 minutes.

Hopefully that solves your issue. https://gopro.com/update/hero5

View solution in original post


All Replies
Adventurer
Posts: 9,773

Re: GoPro stopping my videos at exactly 8'53 in 4K

9:00 4gb files Called chapters if a file  gets currupted it is over. so why gopr limited, would you  want gopro to  STOP the recording after the 9:00   recorded ,  Answer is 

 

NO

 

 so that is why  to have your files saved then curruption .

Tourist
Posts: 2

Re: GoPro stopping my videos at exactly 8'53 in 4K

ok thanks, so you mean the problem is the card ?

Explorer
Posts: 12,026

Re: GoPro stopping my videos at exactly 8'53 in 4K

No, he referring to chaptering that is a function of the camera.
https://gopro.com/help/articles/Question_Answer/GoPro-Camera-File-Chaptering-Information

When you say that the camera stops recording, does it beep and then just stop, or are you seeing the 8'53 in the file lengths? If it's the latter, then this is normal and just a function of the camera. If the camera is stopping the recording then it is most likely do to an issue with the SD card.

If the camera stops recording:
Format the SD card in your computer
Download the manual update to your computer and extract the Update folder
Place the Update folder (not Update.zip) onto the SD card and then eject it.
Put the SD card in your camera. If the update doesn't start automatically, press the side mode/power button. The update will take about 5-10 minutes.

Hopefully that solves your issue. https://gopro.com/update/hero5
Adventurer
Posts: 9,773

Re: GoPro stopping my videos at exactly 8'53 in 4K


@rockywave0400 wrote:

ok thanks, so you mean the problem is the card ?


No   it is not a card issue, its been thart way for Years since hte Hero 2. before they laid a law down.

Nomad
Posts: 536

Re: GoPro stopping my videos at exactly 8'53 in 4K

As the guys above said it's the way it is on practically every camera, it's not GoPro protecting your files though it's a limitation of any memory card below 32gb. In theory 64gb should not have the issue as it has a better partition table allowance but at firmware level GoPro chose not to code for large file compliance.

Highlighted
Explorer
Posts: 12,026

Re: GoPro stopping my videos at exactly 8'53 in 4K

@epicallyepic is correct and GoPro used to include the FAT32 limitation as part of the official answer. I don't know if they retained the programming to keep the camera compatible with >=32GB Cards or if it is because it is useful in protecting data. I was recently recording my kid at a skate park with continuous recording. The camera got knocked off the half pipe and it must have dislodged the SD card just enough that the last file was corrupted because it didn't close properly. If not for chaptering, I would have lost everything. Since it chaptered, I only lost the last few minutes but still had the previous 45 minutes preserved in chapter files.