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Tourist
Posts: 1
Accepted Solution

GoPro session does not record after 3 times.

GoPro session does not record after 3 times recrded.

Accepted Solutions
GoPro
Posts: 10,731

Re: GoPro session does not record after 3 times.

Hi @勉後7

 

Just to clarify is it after 3 times or 3 minutes?

What SD card are you using?

Does it happen to all modes or video resolutions?

Have you tried doing a factory reset? 

  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.

NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

 

 

If you haven't already, you may also try a manual software update. https://gopro.com/update/hero_session

Let us know if this sorts out the issue.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,731

Re: GoPro session does not record after 3 times.

Hi @勉後7

 

Just to clarify is it after 3 times or 3 minutes?

What SD card are you using?

Does it happen to all modes or video resolutions?

Have you tried doing a factory reset? 

  1. With your camera off, press the Menu button to turn on the status screen.
  2. Press the Menu button repeatedly until you get to Exit Menu.
  3. Press and hold Shutter button for 8 seconds.
  4. Press the Menu button to move to Yes, then press the Shutter button to select it.

NOTE: This resets camera defaults, date/time, camera username/password, and unregisters the device from your GoPro Plus account.

 

 

If you haven't already, you may also try a manual software update. https://gopro.com/update/hero_session

Let us know if this sorts out the issue.

 

Thanks!

Ej