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Sightseer
Posts: 1

GoPro sendet kein WLAN aus

[ New ]

Hallo,

meine Gopro Hero 5 Session sendet kein WLAN mehr aus und lässt sich über Bluetooth auch nicht verbinden.

Hab es bereits mit mehreren Geräten / Handys versucht... ohne erfolg.

Auch mehrfaches zurücksetzen und firmware updates konnten das Problem nicht lösen.

Quik am PC über USB funktioniert.

 

Daher der Verdacht, dass es sich um einen Hardwaredefekt handelt... was sagt ihr dazu?

 

LG Stefan


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GoPro
Posts: 19,164

Re: GoPro sendet kein WLAN aus

[ New ]

Hello @toughbeach20051. Based on the troubleshooting steps and results that you provided, there is a probability that the camera itself is defective. Our Support team will be able to get it sorted out. Please connect with them through https://gopro.com/help/ContactUs so they can assist you with the next steps. 

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GoPro
Posts: 19,164

Re: GoPro sendet kein WLAN aus

[ New ]

Hello @toughbeach20051. Based on the troubleshooting steps and results that you provided, there is a probability that the camera itself is defective. Our Support team will be able to get it sorted out. Please connect with them through https://gopro.com/help/ContactUs so they can assist you with the next steps.