Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 3

GoPro repair

[ New ]
Good afternoon, a year ago in Finland I bought GoPro hero 2018. At the beginning, it was buggy, videos were not recorded, I wrote the file recovery. Recently the display has stopped working, it does not turn on. Where can I go for repairs or Trade up?
Tourist
Posts: 3

Re: GoPro repair

[ New ]

Good afternoon, a year ago in Finland I bought GoPro hero 2018. At the beginning, it was buggy, videos were not recorded, I wrote the file recovery. Recently the display has stopped working, it does not turn on. Where can I go for repairs or Trade up?

GoPro
Posts: 28,436

Re: GoPro repair

[ New ]

Hi @crosskart144

 

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/

You may also reach out to our Support Team for further assistance.
https://gopro.com/help/ContactUs

 

For TradeUp, see https://gopro.com/en/us/shop/tradeup

 

Thanks!
Ej

Tourist
Posts: 3

Re: GoPro repair

[ New ]

Thanks for the information, all this, I already did. Tell me where there are specialized services in Russia, Finland, Estonia?

GoPro
Posts: 28,436

Re: GoPro repair

[ New ]

Hi @crosskart144

 

GoPro does not have authorized repair centers.

Please reach out to our Support Team to move forward with this concern.

 

https://gopro.com/help/ContactUs   

 

Thanks!

Ej