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Sightseer
Posts: 1
Accepted Solution

GoPro remote with Hero 4 Black and Hero 7 Black

I’ve just upgrade to a Hero 7 black from its little brother the 4 black. 

I want to be able to control both from the remote control, it says that I need firmware later 2. something, but mine is on 1.1.0 what do I need to do to update the firmware. The page about multi camera connections and different cameras sent me here.

 


Accepted Solutions
GoPro
Posts: 2,745

Re: GoPro remote with Hero 4 Black and Hero 7 Black

Hello @dec913,

 

The Smart Remote can control any combination of camera models as long as the remote version is not lower than 2.1.7. If it is running on a version older than 2.1.7, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat. Ensure to have your remote and proof of purchase ready for any information that they may need.

 

Feel free to post back if you have any further questions.

 

Ann

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All Replies
Nomad
Posts: 993

Re: GoPro remote with Hero 4 Black and Hero 7 Black

Your smart remote should already work with both the GoPro Hero 4 Black and the GoPro Hero 7.  

GoPro
Posts: 2,745

Re: GoPro remote with Hero 4 Black and Hero 7 Black

Hello @dec913,

 

The Smart Remote can control any combination of camera models as long as the remote version is not lower than 2.1.7. If it is running on a version older than 2.1.7, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat. Ensure to have your remote and proof of purchase ready for any information that they may need.

 

Feel free to post back if you have any further questions.

 

Ann