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Tourist
Posts: 1
Accepted Solution

GoPro no go after 4 days

I purchased a gopro hero and gave it to the kids while they played in the sea. After the 4th day it appears to be stuffed. It won't power up. The kids were looking after it, and knew how to use it, but the door poped open under water when they were switching between camera mode and video mode.

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GoPro Community Manager
Posts: 7,185

Re: GoPro no go after 4 days

@fireyoasis07204 - It sounds like you may have some water damage. Best option is to contact our Support team directly at https://gopro.com/help/ContactUs for these types of issues. They can troubleshoot it and see what options are available.

 

Thanks,

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,185

Re: GoPro no go after 4 days

@fireyoasis07204 - It sounds like you may have some water damage. Best option is to contact our Support team directly at https://gopro.com/help/ContactUs for these types of issues. They can troubleshoot it and see what options are available.

 

Thanks,

Jeff