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Hiker
Posts: 143

Re: GoPro max samsung galaxy s20 issues


@stoutflame15581  ha scritto:

DON'T BUY a GOPRO MAX


Man WinkMan Very HappySmiley LOLSmiley Very HappyMan LOL

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Sightseer
Posts: 2

Re: GoPro max samsung galaxy s20 issues

I have the same issue with my Max and s20+, sucks that you cannot use any 360 footage.. when will the fix roll out ?
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Sightseer
Posts: 2

Re: GoPro max samsung galaxy s20 issues

Will we ever get a fix for the 360 s20 footage issue?
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Tourist
Posts: 9

Re: GoPro max samsung galaxy s20 issues

My dudes, the phone's been out for 4 months. It's the flagship phone of 2020 so far (no Note or iPhone yet) and they're not fixing it. According to them (nim paraphrasing here) "it's only a small percentage of devices, so they can't replicate it and it's difficult to fix.

Give up :(

They also focus on Apple more anyway, as the iPhone app has features that, according the the staff in the beta, haven't been given a timeframe for android. Not just S20, but android.

Sucks, but instead of hanging on to them, sell your gear and invest in a company that actually will support their product and get things fixed.
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Hiker
Posts: 143

Re: GoPro max samsung galaxy s20 issues


@bravebluff34036  ha scritto:

Sucks, but instead of hanging on to them, sell your gear and invest in a company that actually will support their product and get things fixed.

At this point, it seems to me the only valid solution. Sell everything and move on to Insta360: when there is a problem, they are fast enough to fix it and routinely release new versions to fix bugs.

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Tourist
Posts: 4

Re: GoPro max samsung galaxy s20 issues

Are you even planning to fix this? We're paying for your product and get this? 

Same issue on s20, but works fine on wife's s9
Really?

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Tourist
Posts: 6

Re: GoPro max samsung galaxy s20 issues

Not being rude but its funny when someone puts up a remark telling others not to buy the gopro max in the support forum. Chances are they already bought it and are in the forum for support. 😅🤣😂
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Tourist
Posts: 6

Re: GoPro max samsung galaxy s20 issues

million dollar question , 1 cent aftersales support