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Hiker
Posts: 20

Re: GoPro max samsung galaxy s20 issues

Thanks gopro. I never buy you products againg.

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Hiker
Posts: 143

Re: GoPro max samsung galaxy s20 issues


@stoutflame15581  ha scritto:

Thanks gopro. I never buy you products againg.


Smiley WinkSmiley WinkSmiley LOLSmiley Very Happy

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Tourist
Posts: 6

Re: GoPro max samsung galaxy s20 issues

Any News yet? Art you actively working on a fix? Will you offer a refund? I have a camera that does not work. I have to go around and borrow Phones to use the videos now...
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GoPro
Posts: 17,624

Re: GoPro max samsung galaxy s20 issues

Hello Everyone!

 

We have recently released an update for the GoPro App.

Please see if the update makes a difference.

Let us know how it goes.


Thanks!

Ej

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Tourist
Posts: 6

Re: GoPro max samsung galaxy s20 issues

No good yet. But are you working on this now, or is this just on the todo list? You see i cant use this right?
GOPR0051_1591826547572.jpg
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Sightseer
Posts: 2

Re: GoPro max samsung galaxy s20 issues

Agreed,mine is exactly the same so I basically have a very extensive paper weight,as no other editing software is available that works on tablets or pc. How can you have apps incompatible with one of the most popular and most selling line of smartphones?
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Tourist
Posts: 9

Re: GoPro max samsung galaxy s20 issues

I'm actually now part of the beta group and there's been so many versions where this hasn't even been ATTEMPTED to be fixed, never even a mention in the release note.

It's getting very old and very boring not being able to edit this footage.

Probably going to sell the GoPro (and the Hero 8 Ive got) and move to another brand once travel restrictions have opened up again.
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Tourist
Posts: 6

Re: GoPro max samsung galaxy s20 issues

When was this update brought up? I don't see any new updates? I'm using version 6.14. What I don't get is, dont you guys ever test your freaking app first before asking us to see if it woks on our phone? Geez gopro PATHETIC when it comes to support R&D